Effective 20 August 2024
Privacy Policy
For specific information on our use of cookies, please reference our Cookie Policy.
Introduction
KALM Consulting Services, LLC. (“KALM”, “us”, or “we”) take the privacy of our customers, business partners, and employees seriously. We are committed to safeguarding Your privacy while providing You with high-quality solutions. You will find here the details of our privacy policy. KALM has established its data protection and privacy program based on each of the European Union (EU) General Data Protection Regulation (GDPR) and the United Kingdom (UK) GDPR.
This Privacy Policy applies to the https://kalmconsulting.com webpage and to our general handling of information within our systems (collectively the “Service(s)” or “KALM Services”). It excludes services that have separate privacy policies that do not incorporate this Privacy Policy.
This Privacy Policy explains what information we collect from you, how we use that information, how you can review or change your Personal Data (which is synonymous with Personally Identifiable Information) you provided to us, when this policy is effective, how we may change this policy, and the steps we take to ensure that your Personal Data is protected. We share your Personal Data only with your consent or as described in this Privacy Policy.
In specific cases, we use the term “Designated Countries” to refer to countries in the European Union (EU), European Economic Area (EEA), and Switzerland.
High Level Overview of our Approach to Privacy
We recognize and respect your privacy. That means we only collect information we must have to fulfill our commitments and obligations to you. If we do not need the information, we do not request it.
We implement technology solutions (including encryption), process controls, and trained people to secure the data we do collect.
We do not sell collect Personal Data for the purpose of selling it.
We greatly limit who has access to your Personal Data to those with a job role that specifically supports a business purpose to support or fulfill our obligations.
We do not transact business with minors nor do we use the information of minors for any commercial purposes.
We collect information via our website (including our contact form) and via information you provide to us.
We have a record retention policy governing how long we retain information. We only keep your information as long as we need to in order to fulfill our obligations to you and to meet any legal or regulatory requirements we are subject to (ie taxes, know your customer, payroll).
This privacy policy addresses all Personal Data we may collect across customers, partners, employees, etc. For this reason, you may find some data references that seem odd to you; this is likely because we do not collect that type of information for your category. For example, we do not collect job history on customers but we do for employees.
We do use cookies, primarily those for analytic data that are aggregated (not specific to you).
We honor your rights to; 1) access, correct and delete your data and limit processing of your data; 2) receive personal data so that you can have another processor use it and 3) lodge a complaint with a supervisory authority / data protection authority.
By registering for or using the Services, you accept this Privacy Policy and our Cookie Policy, which are part of our Terms of Service.
The KALM Data Processing Principles
We process your Personal Data in compliance with relevant laws, fairly and in a transparent manner.
We process your Personal Data only for legitimate purposes and as described in this Privacy Policy.
We make reasonable efforts to keep your Personal Data accurate and up to date.
We take reasonable steps to ensure that inaccurate Personal Data is erased or rectified.
We keep your Personal Data in a form that enables us to identify you for no longer than is necessary for the purposes for which your Personal Data is processed.
We process your Personal Data in a manner that ensures appropriate security of your Personal Data, including against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures.
Definitions Used in This Privacy Policy
Personal Data: means information that we collect from and/or about you as a natural person (private individual), that can be used to identify you, or that is combined with information that can identify you directly or indirectly (in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person).
You: means any user of the KALM Services.
User: means any person who uses the Service(s).
Service(s): without regard to whether it is provided through the Website(s) or the Application(s), means all the services described in the Terms of Service.
Changes to this Privacy Policy
We review our Privacy Policy on a regular basis. This Privacy Policy may be amended from time to time, and if we make material changes to it, we will provide you notice through the Services, or by other appropriate means (including but not limited to email, via this page or via the user interface).
Your continued use of our Services after a revised privacy policy is posted will constitute your acknowledgment that the collection, use, and sharing of your personal data are subject to the updated policy. The “effective date” of this Privacy Policy is referenced and displayed at the beginning of it.
Data Controller and Contracting Parties
KALM will be the controller of your Personal Data provided to, or collected by or for, or processed in connection with, our Services. The Terms of Service, together with the other policies and agreements listed therein, are between you and KALM.
As a visitor to our website or customer, the collection, use and sharing of your personal data is subject to this Privacy Policy (which includes our Cookie Policy and other documents referenced in this Privacy Policy) and updates.
What Personal Data We Collect and Why
We collect information about you when you use our services. In addition, third parties may collect information about you when you use our services. Collected information may include or reflect Personal Data that could identify you, as well as non-Personal Data. We collect the following information from and about you:
Information you Share
True and Accurate
You represent and warrant that all information submitted through the Website will be true and accurate information. Pseudonymized or de-identified information or other erroneous or false information is prohibited and serves as a basis to terminate your account without recourse.
Payment Information
In order to complete payment if you are under an agreement with KALM, you may choose to provide payment information to us.
Support Information
The Services also include our customer support, where you may choose to submit information regarding a problem you are experiencing. For example, if you designate yourself as a technical contact, open a support ticket, speak to one of our representatives directly or otherwise engage with our support team, you will be asked to provide contact information, a summary of the problem you are experiencing, and any other documentation, screenshots or information that would be helpful in resolving the issue.
Survey Information
From time to time, we may ask our registered users or visitors to participate in surveys. These surveys are optional. If you choose to participate, any information you provide to us, including Personal Data, will be linked with your account in our system. If you would not like your information to be used in this way, you have the option to not participate in surveys or, if you do participate, to provide us only with information you consent to our use of in accordance with this Privacy Policy.
Additional Information We Receive About You
Use of the Services
When you visit our website, sign in into our demo environment, interact with our email notifications, or visit a third-party service that includes content from our Services, we may receive information about you, or combine such information with other Personal Data. This service usage information includes data such as your IP address, browser type, operating system, the referring web page, pages visited within our Services, location, your mobile carrier, device information (including device and application IDs), search terms, and cookie information.
Third-Party Services
We may provide links to online services that we do not own or operate. These services fall outside of this Privacy Policy and we have no control over the data they collect.
Cookies, Web Beacons and Other Similar Technologies
We do not currently utilize tracking tools like beacons, pixel tags, or clear GIFs. Please see our cookie policy for more information about these technologies.
Our Partners and Service Providers
We rely on a number of other companies, agents, and/or contractors to perform services on our behalf and to assist us in operating and providing the Services to you. For example, we may engage such service providers to provide marketing, communications, website hosting, infrastructure, and IT services, to personalize and optimize the Services, provide customer service, collect debts, and analyze and enhance data. In the course of providing such services to us, these companies may obtain information about you, including Personal Data, and that information will be shared with us. We do not authorize these companies to use or disclose your Personal Data except in connection with providing the services we request from them.
Sensitive Personal Data
KALM does not collect sensitive personal data.
How Your Personal Data is Collected
We collect Personal Data and other information from You in a variety of ways, including:
● the submission of Personal Data by You to KALM through our websites;
● the submission of a Provider Agreement;
● through the use of our websites and solutions;
● when We and You communication by email, telephone, chat, or otherwise;
● provision of Your Personal Data to us by our business partners; and
● the use of Cookies.
We will not contact You by telephone or email to request information such as account numbers or account passwords. We recommend that You do not open or respond to e-mails requesting this type of information and that You contact us if You receive such a request.
List of Our Data Processors
Our data processors include Microsoft and Acumatica.
Do Not Track Signals
At this time, the Services do not respond to “do not track” signals sent from web browsers.
Information We Do Not Collect
The Services are for a general audience and, as such, KALM does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register for the Service. KALM does not, in policy or practice, intend to collect any information of those age 13 and under and we strictly conform to a policy to not market, advertise, share or sell to minors or of minors.
We do not knowingly collect Personal Data about children not authorized to use our Services – if you believe we have unknowingly collected such information, please contact us at privacy@kalmconsulting.com and we will delete the information immediately.
We do not intentionally collect sensitive Personal Data, such as genetic data, health information, or religious information.
Your Consent to Collect and Use Personal Data
We collect and use Your Personal Data only with Your consent. You may withhold or withdraw Your consent for us to process Your Personal Data. Certain Personal Data is required for Us to provide solutions to You or to meet our legal obligations, and Your withholding or withdrawal of consent to use that Personal Data may prevent us from providing the services and products that You have requested. Other Personal Data is not required for Us to provide services or products to You but is used by Us to provide You with better service or for marketing, communications, and other legitimate purposes as explained in this Privacy Policy.
How we use and process your Personal Data
In most cases, we process your Personal Data to provide you with the Services. However, other purposes may apply, as set forth below.
We process your Personal Data in compliance with our legal obligations and with this Privacy Policy. We provide an adequate level of protection to your Personal Data by E.U. data protection regulations and standards, even in cases when we transfer your Personal Data outside the Designated Countries, for example by using approved standard contractual clauses.
The legal basis for processing depend on the services you use and how you use them. We collect and use your information when:
● We need it to provide you the Services and thereby to perform our contractual obligations to you, including to operate and improve the Services, provide customer support and personalized features and to protect the safety and security of the Services;
● It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote the Services and to protect our legal rights and legitimate interests or those of third parties, and to comply with our legal obligations; and / or
● You have provided consent;
Details
We use the information we collect from and about you to:
Provide the Services
Provide the Services to you, including to process transactions with you, authenticate you when you log in, provide customer support, operate and maintain the Services, and to ensure their secure, reliable, and robust performance.
Develop Services and Research
Conduct research and development for the further development of our Services. In particular, we use collective learnings about how people use our Services and feedback provided directly to us to troubleshoot and to identify trends, usage, activity patterns and areas for integration and improvement of the Services. In some cases, we apply these learnings across our Services to improve and develop similar features or to better integrate the services you use. We also test and analyze certain new features with some users before rolling the feature out to all users.
Personalize and Improve Experiences
Include tailored features that personalize your experience, enhance your productivity, and improve your ability to collaborate effectively with others by automatically analyzing your activities and those of your team to provide better content, notifications, and recommendations that are most relevant for you and your team.
Communicate with you about the Services
Send communications via email, phone and within the Services, including confirming your purchases, responding to your comments, questions, and requests, providing customer support, and sending you technical notices, updates, security alerts, and administrative messages. We also provide tailored communications based on your activity and interactions with usWe also send you communications as you onboard to a particular Service to help you become more proficient in using that Service. These communications are part of the Services and in most cases, you cannot opt-out of them. If an opt-out is available you may request it at privacy@kalmconsulting.com.
Market
Send you information or materials via email about products, offers, and news we think might interest you. These communications are aimed at driving engagement and maximizing what you get out of the Services, including information about new features, survey requests, newsletters, and events we think may be of interest to you. We also communicate with you about new product offers, promotions, and contests of KALM. You can control whether you receive these communications as described below under "Your Choices & Obligations" section.
Advertise
We currently do not feature any ads on our website; if we do so in the future we will update this Policy.
Provide customer support
Investigate, respond to and resolve complaints and Service issues (e.g., bugs).
Promote Safety and Security
Verify accounts and activity to prevent, detect and monitor suspicious or fraudulent activity and to identify violations of Service policies including our Terms of Service or this Privacy Policy.
Pursue Legitimate Interests and Legal Rights
Where required by law or where we believe it is necessary to protect our legal rights, legitimate interests and those of others, we may use or disclose information about you in connection with legal claims, compliance, regulatory, and audit functions, and in connection with the acquisition, merger or sale of a business.
Accomplish other objections, with your consent
We use information about you where you have given us consent to do so for a specific purpose not listed above. For example, we may publish testimonials or featured customer stories to promote the Services, with your permission.
If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place. Where we are using your information because we or a third party (e.g. your employer) have a legitimate interest in doing so, you have the right to object to that use though, in some cases, this may mean no longer using the Services.
If you have any questions about the lawful bases upon which we collect and use your Personal Data email our Data Protection Officer at privacy@kalmconsulting.com.
Who we Share your Personal Data With
We share the Personal Data we collect from and about you in the following ways:
When you work with a team / with your employer
If you register for or access the Services using an account that is associated with a team or organization, information about you including your account, service usage, and content will be accessible to that organization’s administrator.
Community forums
Information you contribute to blogs, forums, and related discussion areas – along with your profile information – may be read, collected, and used by any member of the public who accesses these websites. Your posts and certain profile information may remain even after you terminate your account. We urge you to consider the sensitivity of any information you input into these Services.
Third-party service providers
We use others to help us provide our Services. This includes helping us do application development, hosting, maintenance, backup, storage, virtual infrastructure, payment processing, fraud detection, marketing, and analysis. Third-party service providers have access to your information as reasonably necessary to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes. All our service providers must meet our security and privacy standards before they gain access to any of your information.
Advertising
We work with several third-party advertisers and/or ad networks, to place ads promoting our Services on their third-party platforms. The types of information we share with advertising partners include: device identifiers (e.g., session information) or your contact information based on your consent. You can control whether we may share this information with our advertising partners as described below. Should you choose to opt out of such ads, you can communicate what your preferences by updating your browser settings or email privacy@kalmconsulting.com
Law, Harm, and the Public Interest
We may share information about you with a third party if we believe that sharing is reasonably necessary to (a) comply with any applicable law, regulation, legal process or governmental request, including to meet national security requirements, (b) enforce our agreements, policies and terms of service, (c) protect the security or integrity of our Services, (d) protect us, our customers or the public from harm or illegal activities, or (e) respond to an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person.
Business Transfers
We may share or transfer information we collect under this Privacy Policy in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. You will be notified via email and/or a prominent notice on the Services if a transaction takes place, as well as any choices you may have regarding your information.
Aggregate Insights
We may produce and share aggregated insights that do not identify you. For example, we may choose to publish statistics regarding how many members live in the U.S. versus how many live in Europe. If you complete a survey that asks for employment information, we may publish statistics regarding which professions are most likely to use or not use our Services.
With your consent
We share information about you with third parties when you give us consent to do so.
Do Not Sell or Share my Personal Data
We will not sell Your Personal Data and have not sold any Personal Data in the preceding 12 months. We currently do not share your data with our advertising partners. We will update this policy if we do share with our advertising partners. Should we make this change in the future, we have provided guidance on how to opt out in the Advertising section.
Privacy Rights and Choices
These rights we honor for all customers and partners without regard for the governing data protection regulation for the domiciled country of those individuals. These rights we commit to honor meet or exceed the rights granted by the General Data Protection Regulation (EU) 2016/679 (“GDPR”), the UK GDPR and the California Consumer Privacy Act 2018, as amended (CCPA), granted to their respective habitual residents of their in-scope countries. We further acknowledge and inform you that we are obliged to disclose Personal Data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. All our customers or partners may exercise the rights below by sending an email to privacy@kalmconsulting.com. Please note that we will ask you to verify your identity before taking further action on your request.
US State Privacy Rights
The rights outlined in this section address those specific rights granted by the California Consumer Privacy Act (CCPA), Colorado Privacy Act (CPA), Connecticut Data Privacy Act (CDPA), and the Utah Consumer Privacy Act (UCPA). State residents subject to the above regulations have additional rights afforded to them under the their respective state laws.
Categories of Personal Data collected and processed by KALM.
For more details about the Personal Data we have collected in the past year, please see section 5. "What personal data we collect and why". For details on how we use that information, and who we share it with, please see "How we use and process your Personal Data" and "List of Our Data Processors".
KALM does not “sell” the Personal Data of users.
Making a request in relation to your Personal Data
The aforementioned regulations give residents (where applicable) and / or consumers various rights with respect to the Personal Data we collect, including the right to (subject to certain limitations):
● Request to access the Personal Data we have about you; and
● Request that we delete all of your Personal Data .
Customers may make a request by contacting us at privacy@kalmconsulting.com. We will authenticate your request using the email address associated in your agreement and if necessary, proof of residency.
Other Privacy Rights
California Civil Code Section 1798.83, known as the “Shine the Light” law, permits members of our community who are California residents to request and obtain from us a list of what Personal Data (if any) we may have disclosed to third parties for direct marketing purposes in the preceding calendar year, including the names and addresses of those third parties. Requests may be made once a year and are free of charge. If you would like to make a request pursuant to California Civil Code Section 1798.83, you must do so in writing via email; please include the phrase “Request for California Privacy Information” in the subject line and in the body of your message.
How to Exercise Your Privacy Rights and Choices
These rights we honor for all customers and partners without regard for the governing data protection regulation for the domiciled country of those individuals. These rights we commit to honor meet or exceed the rights granted by the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act 2018/2020 (CCPA), granted to their respective habitual residents of a their in-scope countries. All our customers or partners may exercise the rights below by sending an email to privacy@kalmconsulting.com. Please note that we may ask you to verify your identity before taking further action on your request.
Right to review, update, modify or correct data
You have the right to ask us to modify Personal Data or correct inaccurate or incomplete Personal Data concerning you. You can edit some of your Personal Data through your account. You can also ask us to change, update, or fix your Personal Data in certain cases, particularly if it’s inaccurate.
Right to object to, limit, or restrict the use of data
You have the right to ask us to stop using all or some of your Personal Data (e.g., if we have no legal right to keep using it) or to limit our use of it (e.g., if your personal data is inaccurate or unlawfully held).
Right to delete data
You have the right to ask us to erase or delete your Personal Data. In some cases (for example, information previously posted in public areas) it may not be practical or may be unduly burdensome to delete your Personal Data. If we may not delete your Personal Data, we will inform you.
Right to receive the information and/or take your data
You have the right to receive information whether we process your Personal Data and if such Personal Data is processed, and, where that is the case, access to the Personal Data. That’s why we inform you in advance about our processing activities via this Privacy Policy.
You have the right to receive yourself or transfer your Personal Data to another company (known as the right to data portability). Such Data includes account and contact information, and in the event, you have paid for our services, we will include the payment history of such transactions.
Right to lodge a complaint
You have the right to lodge complaints about the data processing activities carried out by KALM before the competent data protection authorities within your jurisdiction.
Right to object with the processing of data for direct marketing purposes
You have the right to object at any time to processing of your Personal Data for direct marketing purposes.
Right to withdraw the consent
You have the right to withdraw your consent to the processing of your Personal Data at any time. However, this might force us to terminate our Services to you.
How to exercise your rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:
● Submitting a request at www.kalmconsulting.com/contact-us; or
● Sending an email to privacy@kalmconsulting.com
Only You, or a person legally registered with a power of attorney from You is authorized to act on Your behalf, may make a verifiable consumer request related to Your Personal Data. You may also make a verifiable consumer request on behalf of Your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
● Provide sufficient information that allows us to reasonably verify You are the person about whom we collected Personal Data or an authorized representative; and
● Describe Your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
Deletion Requests
You have the right to request that KALM delete any of Your Personal Data that we collected from You and retained, subject to certain exceptions. Once we receive and confirm Your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights, below), we will delete (and direct our service providers to delete) Your Personal Data from our records, unless an exception applies.
We may deny Your deletion request if retaining the information is necessary for us or our service provider(s) to accomplish any of the following.
● Complete the transaction for which we collected the Personal Data, provide a good or service that You requested, take actions reasonably anticipated within the context of our ongoing business relationship with You, or otherwise perform our contract with You.
● Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
● Debug products to identify and repair errors that impair existing intended functionality.
● Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
● Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.).
● Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if You previously provided informed consent.
● Enable solely internal uses that are reasonably aligned with consumer expectations based on Your relationship with us.
● Comply with a legal obligation.
● Make other internal and lawful uses of that information that are compatible with the context in which You provided it.
Access to Specific Information
You have the right to request that we disclose certain information to You about our collection and use of Your Personal Data over the past 12 months. Once we receive and confirm Your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will disclose to You:
● The categories of Personal Data we collected about You;
● The categories of sources for the Personal Data we collected about You;
● Our business purpose for collecting that Personal Data;
● The categories of third parties with whom we share that Personal Data;
● The specific pieces of Personal Data we collected about You (also called a data portability request); and
● If we sold or disclosed Your Personal Data for a business purpose, two separate lists disclosing:
o sales, identifying the Personal Data categories that each category of recipient purchased; and
o disclosures for a business purpose, identifying the Personal Data categories that each category of recipient obtained.
We cannot respond to Your request or provide You with Personal Data if we cannot verify Your identity or authority to make the request and confirm the Personal Data relates to You. Making a verifiable consumer request does not require You to create an account with us. We will only use Personal Data provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
Contacting our Data Protection Officer and Representative
If you have any questions about the above-mentioned rights or the lawful bases upon which we collect and use your personal data, please contact our Data Protection Officer by emailing privacy@kalmconsulting.com.
Account Closure; Opt-Out of Marketing Emails
You may cancel your agreement with us, in accordance with the provisions governing that agreement, and you may opt-out of receiving marketing emails from us at any time. In order to cancel your account, opt-out of, or modify your Personal Data, you must notify us by emailing privacy@kalmconsulting.com.
Please note that although you may opt-out of receiving certain emails, we reserve the right to communicate with you via email regarding specific products and services you have ordered, requested, or inquired about.
How We Secure and Store Your Information
General Security
In order to protect both the Personal Data and the general information that we receive from you through your use of our Services, we have implemented various security measures. For example, when you enter Personal Data (such as your contact information) on our online forms, we encrypt that information using transport layer security (TLS). We also follow generally accepted industry standards to protect the Personal Data submitted to us, both during transmission and once we receive it.
Risk of Interception
Please keep in mind, however, that whenever you give out Personal Data online there is a risk that third parties may intercept and use that Data. While we strive to protect your Personal Data and privacy, we cannot guarantee the security of any information you disclose online. We cannot guarantee the security of any data provided to or received by us through your use of the Services, and any Personal Data, general information, or other data or information is provided to us at your own risk.
How Long We Keep Your Information
As a general rule, we retain your Personal Data for as long as you have an agreement with us, and for up to three years thereafter. We will only retain your information to the extent:
it is needed for the purposes which we have conveyed to you;
we are required by law to maintain such information; or
it is needed for us to address any issues or inquiries that you may have;
the processing purpose constitutes a legitimate interest.
We dispose of Personal Data by destroying it, erasing it, or anonymizing it.
We may retain logs of automatically collected information (for internal analytics); your email address; your tax information; communications with you; and your transactional information (for auditing, tax, and financial purposes). When we no longer have a legitimate business interest in retaining data, we will delete or anonymize it.
If we receive legal process pertaining to your account or have other legal document retention requirements, we will retain your data for as long as we in good faith believe is necessary to comply with our preservation obligations. Similarly, if we believe that your account has been involved in wrongdoing, we may preserve your Personal Data to defend or assert our rights.
Cross-Border Data Transfers
In accordance with the GDPR and other applicable privacy laws, we may transfer your Personal Data from your country of residence to the U.S. (or other countries) and we process data both inside and outside of the United States and rely on legally provided mechanisms to lawfully transfer data across borders (e.g. Standard Contractual Clauses).
Some of the third parties described in this Privacy Policy, which provide services to us under contract, are based in other countries that may have laws that are different, and potentially not as protective, as the laws of your country of residence. When we share information of our users in the Designated Countries, we make use of the European Commission-approved Standard Contractual Data Protection Clauses for transfers to data processors, or other appropriate legal mechanisms to safeguard the transfer.
Non-Discrimination
We will not discriminate against You for exercising any of the rights granted to You by your national or regional data protection regulation. Unless permitted by the applicable data protection regulation, as applicable, we will not:
● Deny You goods or services;
● Charge You different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties’
● Provide You a different level or quality of goods or services; or
● Suggest that You may receive a different price or rate for goods or services or a different level or quality of goods or services.
However, we may offer You certain financial incentives permitted by the applicable data protection regulation that can result in different prices, rates, or quality levels. Any regulation permitted financial incentive (currently provided for under the CCPA) we offer will reasonably relate to Your Personal Data’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires Your prior opt in consent, which You may revoke at any time.
Contact – Dispute Resolution
We are committed to ensuring the privacy of personal data: You can contact our Data Protection Officer via privacy@kalmconsulting.com if:
● you have any questions about this Privacy Policy;
● you encounter any issue when having access to your personal data or related to your rights as described above;
● you believe that we are not complying with the applicable local data protection laws of your country;
● you have a reason to believe that the security of your personal data has been compromised or misused.
When you want to report a claim by lodging a complaint to our Data Protection Officer, you will need to send a letter to the address mentioned at the end of this Policy or submit your claim using the email address referenced above containing (in addition to the information required by the form and depending on the type of rights) the name or reference of the concerned processing and any additional information as reasonably requested by our Data Protection Officer.
If your usual place of residence is in the European Union, Lichtenstein, Norway or Iceland, you have a right to file a complaint with your local data protection authority.
Date of Entry into Force of the Privacy Statement and Changes to it
This Privacy Policy may be updated from time to time in accordance with certain requirements and circumstances, or where required by applicable laws and regulations so please check back periodically for updates. We may change this Privacy Policy at any time without prior notice. All changes are effective immediately after they are posted on KALM’s website. If major changes occur to this Privacy Policy, we may post a notice on the KALM website.
Contact Information
If you have any questions, comments, or concerns relating to the our Service or this Privacy Policy, please send an email to privacy@kalmconsulting.com or write to us at:
KALM Consulting Services, LLC.
35 Indian Summer Place
Spring, TX 77381
We will make every effort to resolve your concerns.
CONTACTS
+1 754-971-9875
contactus@kalmconsulting.com
